Coordinator Point of Care ER/Urgent Care in Noblesville, IN at Riverview Health

Date Posted: 6/13/2022

Job Snapshot

Job Description

At Riverview Health, we focus on improving the healthcare experience for those we serve, including our employees. Although Riverview Health is Noblesville’s largest employer and one of Hamilton County’s ten largest employers with a staff of more than 1,300, we provide a close-knit work environment where everyone feels like an invaluable member of the team. We do this by creating a culture that’s supportive, positive and empowering.

As a member of the healthcare team here at Riverview Health, the ER/Urgent Care Point of Care Coordinator monitors quality control and performance improvement activities associated with the preanalytic, analytic and post analytic phases of patient testing within the scope of the Riverview Health freestanding Emergency Department/Urgent Care facilities. The Laboratory Coordinator ensures compliance of laboratory regulatory standards and accreditation requirements are met and carries out the monitoring and assessment of the laboratory’s quality assurance plan. The Laboratory POC Coodinator develops and implements new instrumentation, testing, and Point of Care testing activities throughout the facility and is responsible for performance of tasks and maintenance activities for the ERUC facilities in the RALS data management system.


  • Establish a quality control program appropriate for the testing performed and establishes the parameters for acceptable levels of analytic performance and ensure that these levels are maintained throughout the entire testing process.

  • Identify training needs and assure that each individual performing tests is properly trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory service performed.

  • Maintain an acceptable QA plan for the laboratory and oversee general quality assurance (performance improvement) functions.

  • Schedule Quality Assurance activities and provide regular feedback to lab personnel and management team about laboratory performance and quality requirements.

  • Develop and maintain Individual Quality Control Plans (IQCP) for the ERUC laboratory sites.

  • Manage proficiency testing programs in compliance with applicable policies and regulations for the ERUC laboratories and reviews proficiency results with the appropriate Medical Director, management team and lab personnel as required.

  • Troubleshoot quality control problems along with site Clinical Operation Managers. Meet regularly with the Medical Director and laboratory staff to provide ongoing assessment of the effectiveness of the quality assurance plan and report to the hospital QA committees as appropriate.

  • Provide selection methodology that is appropriate for the clinical use of test results.  Verify test procedures performed and establish laboratory test performance characteristic, including precision and accuracy of each test and test system, and maintain the documentation and approval records.

  • Maintain documentation of certified operators for each site and coordinate training and competency assessments.

  • Monitor test results using the RALS Data Management System and LIS and provide feedback to management and lab personnel as required.

  • Prepare sites for regulatory agency surveys, respond to deficiencies, and coordinate and conduct self-assessments with each site for survey readiness.

  • Ensure compliance with internal policies and accreditation standards. Create and maintain policies and procedures and forms for use in the operation of the laboratory. Prepare procedures and maintain documentation.

  • Assist with file building, file maintenance and validation of changes and upgrades in the LIS and HIS and middleware systems.

  • Periodically verify interface and manual reporting of lab results for each laboratory site to ensure the accuracy and precision of the data entry process.

Riverview Health is an Equal Opportunity Employer located throughout Hamilton County, Indiana

Job Requirements

Education and Licensure Required: 

  • Bachelor degree in Medical Technology, or chemical, physical or biological science from an accredited institution with a
    Must be MT or MLS (ASCP) registered. Must meet requirements for Technical Supervisor under CLIA 1988

Experience Required 

  • Minimum Required: Four (4) years of laboratory training or experience. Two (2) years Quality Assurance/QC experience in laboratory setting. Laboratory testing (general lab), laboratory accreditation and management

  • Preferred: Four (4) years of laboratory training or experience. Three (3) years Quality Assurance/QC experience in hospital laboratory setting. Laboratory testing (general), laboratory accreditation, LIS administration and laboratory management, point of care testing and management.