Medical Office LPN/RN Pain Center

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At Riverview Health, we focus on improving the healthcare experience for those we serve, including our employees. Although Riverview Health is Noblesville’s largest employer and one of Hamilton County’s ten largest employers with a staff of more than 1,300, we provide a close-knit work environment where everyone feels like an invaluable member of the team. We do this by creating a culture that’s supportive, positive and empowering.

This Medical Office LPN Pain is responsible for the direct and indirect care of pain management patients on a day-to-day basis. This includes hands-on patient care in clinic and procedures, and management of clinic operations and staff.

POSITION SUMMARY

• Responsible for the direct care of pain management patients on a day to day basis, including hands-on patient care in both clinic and procedures. Works as part of a clinical team dedicated to helping patients who suffer from chronic pain to receive safe and responsible treatment options that help them improve their quality of life.

JOB DUTIES AND RESPONSIBILITIES

• Complete accurate documentation in patient records and charges.
• Support clinic team to follow the performance expectations for reaching the key performance indicators (KPIs) for a sustainable program: market capture goals, seeing four patients per hour, reaching 30% procedure ratio, and completing time out and chart audits to monitor quality of care.
• Assist physician and APCs with patient treatments.
• Assess, plan, direct, administer, teach, and evaluate nursing care, and ensure quality and efficiency according to established hospital and PMG policies and procedures.
• Offer support to patient and monitor patient throughout clinical/procedure visits. Complete dressing changes, suture and staple removal, pump refills, and pump reprogramming. Effectively identify potential risk events and provide intervention to assess and mitigate risks.
• Exhibit clinical judgement when making decisions and take immediate action in serious/emergency situations. Document situations and rationale for decision on appropriate forms, report situation immediately to proper persons, and evaluate the results of action taken.
• Review and return clinical phone line messages regarding medication refills, consulting physician and patient questions in a timely manner, and appropriately document actions and follow up with staff and providers as required.
• Demonstrate thorough knowledge of surgical procedures, infection and isolation control procedures and aseptic technique. Demonstrate an awareness of and understanding of the surgical patient's needs for comfort, positioning and safety, and follow through to provide these needs.
• Actively participate in intradepartmental meetings and in-services and stay informed of changes within department.
• Adhere to scheduling guidelines and expectations to reach pain management center patient per hour and referral management goals.
• Consistently demonstrate flexibility in adapting to changes in workload and assignments. Regularly offer assistance to others in order to complete workload.
• Maintain an awareness of new regulations and legislation affecting the profession, health care and current developments in the nursing field.
• Other duties as assigned.

Job Requirements: