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Medical Oncology Access Specialist
Schedule:
At Riverview Health, we focus on improving the healthcare experience for those we serve, including our employees. Although Riverview Health is Noblesville’s largest employer and one of Hamilton County’s ten largest employers with a staff of more than 1,300, we provide a close-knit work environment where everyone feels like an invaluable member of the team. We do this by creating a culture that’s supportive, positive and empowering.
As a member of the healthcare team here at Riverview Health, the Registration Access Specialist in Medical Oncology uses multiple software systems to properly register and document patient visits with providers. Accuracy, a friendly and outgoing personality, and timely data collection and entry are key in the delivery of exceptional patient care.
Registration Access Specialist Medical Oncology Job Functions:
- Check patients in and out of the medical office. Assist with patient scheduling, make appointments and referrals for testing and or other specialists, ensuring medical orders are met. Greet patients in a friendly and courteous manner. Present as trustworthy and cooperative.
- Verify eligibility for insurance coverage on-line or via telephone for scheduled procedures. Ensure proper billing, eligibility and utilization for Medicare, Medicaid, and private insurances both on-line or via telephone. Update and complete demographic and insurance information and accurately enter information into the billing system.
- Obtain proper insurance verifications and documentation to bill all insurance companies.
- Document patient phone messages accurately. Obtain necessary registration documents. Register and update demographic and insurance info. Update the patient’s electronic medical record and maintain records as required to meet compliances. Communicate necessary information.
- Maintain patient files or records timely. Secure patient medical records and scan them into charts. Assume info management responsibilities for patients’ electronic medical record.
- Collect co-payments and post outstanding balances. Receive payments and prepare bank deposits. Balance and batch electronic credit card transactions. Verify deposit totals with supervisor. Prepare financial documents. Maintain and reconcile cash drawer.
- Process interoffice mail and faxed documentation. Distribute and organize appropriately. Enter drug samples when asked. Maintain educational supplies. Assist other departments when needed. Attend staff meetings.
- Use computer for scheduling, registration, and other record keeping. Requires continual use of phone, fax, copier, and scanner daily. Maintain office supplies and/or communicate needs.
HERE ARE JUST A FEW OF THE GREAT BENEFITS WE OFFER:
- An attractive community and a culture that is supportive, positive, and empowering
- Health, Dental, Vision, Retirement and other various benefits
- Employee Health and Wellness Program
- Employee Discounts with local merchants and much more!
Riverview Health received the highest grade in patient safety by the Leapfrog Group, a national nonprofit organization driving a movement for giant leaps forward in the quality and safety of American healthcare.
APPLY TODAY! We look forward to your application and interest as we empower our employees to provide excellent service, every patient, every time.
Riverview Health is an Equal Opportunity Employer and is located throughout Hamilton County, Indiana.
Job Requirements:
Education Requirements:
- Minimum Education: High School diploma or the equivalent; Medical Terminology
- Preferred Education: Specialized Training in office administrative skills such as computers, software, and data entry
Experience Requirements:
- Minimum Experience: Previous Customer Service experience and use of Medical Terminology in performing job responsibilities
- Preferred: One (1) or more years of office administrative experience and customer service