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AR Specialist - Patient Accounts
EASY APPLICATION PROCESS!
Join an award-winning team at Riverview Health - a Pathway to Excellence Award recipient! We are located in beautiful Noblesville, Indiana.
As a member of the healthcare team here at Riverview Health, the AR Specialist in Patient Accounts demonstrates active patient advocacy to ensure all rights are identified and met for every patient. The AR Specialist encompasses all duties relating to providing exemplary patient care services at Riverview Health. Outstanding customer service skills and understanding of confidentiality and productivity are required by the AR Specialist.
POSITION SUMMARY
- Research accounts and identify aged pending claims initiating the necessary corrective action. Ability to meet daily, weekly, and monthly productivity and quality goals and maintain acceptable Account Receivables as defined by management.
JOB DUTIES AND RESPONSIBILITIES
- Answer and resolve all inbound inquiries regarding patient account statements and other patient insurance billing related issues. Refers difficult questions and unusual problems to appropriate department personnel.
- Reviews clearinghouse failed claims and rejection report daily.
- Participates in staff meetings, sharing ideas for process improvement.
- Notifies management of changes in workload to maximize productivity. Resolves and follow ups on challenging, problematic and unresponsive accounts as necessary; escalates critical or ongoing issues to managers.
- Handles all past filing limit, no response, and duplicate / missing denials that fall into the follow-up WQ,
HERE ARE JUST A FEW OF THE GREAT BENEFITS WE OFFER:
- An attractive community and a culture that is supportive, positive, and empowering
- Health, Dental, Vision, Retirement and other various benefits
- Employee Health and Wellness Program
- Employee Discounts with local merchants and much more!
Riverview Health is proud to be an Equal Opportunity Employer. APPLY TODAY!
We look forward to your application and interest as we empower our employees to provide excellent service, every patient, every time.
Job Requirements:
EDUCATION AND EXPERIENCE
- Level of Education
- Minimum: High School Diploma or equivalent
- Preferred: Medical Certification program in healthcare
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Level of Experience
- Minimum: 6 months or more experience within a hospital and/or medical billing office.
Preferred: A healthcare background working in medical billing, collections, insurance claims processing, coding, registration or working in a hospital business office
RMG: Minimum 2 year accounts receivable experience preferred in a healthcare medical billing office.